SHIPPING

We ship worldwide safely and securely using National Greek Postal Tracked Service.

When will my order be shipped?

All in-stock items will be packed and sent within 2 working days after you complete your order.

When will my order arrive?

The shipping times vary depending on your country. If you are ordering from Greece, it usually takes up to 3 working days after the package is sent, to arrive at your chosen address. For orders within Europe it takes about 4-6 working days for your order to arrive, for the rest of the world, 6-10 working days. Once your order is sent, you will receive the notification with a tracking number provided by the currier service.

How much does the shipping cost?

Shipping costs depend on your location and the weight of the package. When you place your items in the cart and proceed to checkout, shipping cost will be automatically calculated based on these two variables.

ATHENS: For shipping within the city the fee is €5.

GREECE: For shipments to the rest of Greece, the shipping cost is 4.5€ for the first kg and 1.5€ for each additional 0.5 kg.

Once the parcel leaves us, we have no control to cancel the order. Furthermore, delivery times may vary due to customs processing. Please note that this is beyond our control.

Τhe address declared by you needs to be real and valid. If the carrier is unsuccessful in their attempt to deliver the goods due to absence or change of address, you are responsible for the prompt notification of the carrier or you will be charged any additional cost of shipping.

Can I pick up the items myself?

Yes! If you happen to be in Athens you can place your order online and pick it up yourself at Ortiki ceramics Studio, Olympou 29, Ilion 13122.